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J.M. Gill and S.A. Perera (2003). Accessible Universal Design of Interactive Digital Television. Proceedings of the 1st European Conference on Interactive Television: from Viewers to Actors? pp.83--89. http://www.brighton.ac.uk/interactive/euroitv/euroitv03/Papers/Paper10.pdf

Abstract
When universal design is not applied to a developing technology such as interactive digital television, it is plausible that significant numbers of people will be excluded from accessing or easily using it. Foresight and research into usersÂ’ needs, if applied, throughout the process can inform a design and help create a system that supports people. Possible solutions involve inclusive (multimodal) design, customisation and standardisation. The RNIB is researching visually impaired usersÂ’ needs in terms of functions, the design of information, and how they understand and navigate an interactive digital television system.

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