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Donald A. Norman (). Home Theater: Not Ready for Prime Time.
IEEE Computer, vol.35, no.6, pp.100--102}year = {2002. http://www.computer.org/computer/co2002/r6100abs.htm

Abstract
Anyone who thinks that the computer industry has made things difficult for customers, wait till you look at home theater. There is a major opportunity here to enlarge the market considerably by setting, agreeing upon, and implementing industry-wide standards for interconnection, aimed at making the result easier to install and use, far more comprehensible, and therefore more attractive to the average family.

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